Terms of service

Thank you for your MAYMOND purchase.

Obviously you have great taste.
We do our absolute best to provide you with the highest quality, and to make every piece of jewelry as precious as the moment it commemorates.

 

TERMS OF USE

GENERAL

The following terms and conditions, together with any documents they expressly incorporate by reference, including without limitation the Privacy Policy (collectively, these "Terms of Use"), govern your access to and use of www.maymondjewelry.com, including any content, functionality and services offered on or through this website (the "Site").

Please read the Terms of Use carefully before you start to use the Site.

You agree that the Terms of Use, combined with your act of using the Site, have the same legal force and effect as a written contract with your written signature and satisfy any laws that require a writing or signature, including any applicable statute of frauds. You further agree that you shall not challenge the validity, enforceability or admissibility of the Terms of Use on the grounds that it was electronically transmitted or authorized. If you do not agree to be bound by these terms and conditions of use, you may not access or otherwise use this Site. We reserve the right to revise these terms and conditions from time to time. When we make changes, we will post them here. You may wish to check this section from time to time, because your use of the Site following any changes indicates your agreement to be bound by those modifications.

 

REPAIRS & GUARANTEE

The warranty is valid for one year from the date of purchase.
The warranty includes inspecting the item and strengthening the placement at no additional cost.
As part of the warranty, it is possible to come and strengthen a loosened inlay or verify the strength of the inlay.
We recommend coming every six months to make sure the stones are loose.

Maymond Jewelry is not responsible for any loss / theft / damage to jewelry and diamonds and any scratches due to normal wear and tear caused by accidents / dropping of jewelry or the stones embedded in it.
The warranty does not include damages caused by improper use and care, accident and/or malicious destruction.
The warranty does not cover products that have undergone repair of any kind, other than by Maymond.
The warranty does not apply to lost, dropped or stolen jewelry and/or diamonds.
The warranty does not include stone replacement, stone falling or stone loss - even if you are unaware that the jewelry has been damaged / loosened / eroded which led to the stone falling.

It is recommended to insure the jewelry through an insurance company of your choice, starting from the moment you receive the jewelry.

Maymond can repair jewelry that was purchased through the brand store and the brand website only, and not through any distribution stores of the brand. You can arrive by appointment or send in your repair request by prior arrangement - shipping shipment will be at the customer's expense and under their sole responsibility. When receiving the repair, we will detail the nature of the repair and estimated costs. The duration of the repair will be between 7-14 business days.

Price list of repairs (for items not under warranty):

Finish / refreshing and polishing - NIS 50-200

Reinforcement of placement - 50 NIS

Ring size - 100-200 NIS

Adding engraving - 75-250 NIS

Adding a "stopper" link as a closing option - NIS 50

Additional length between 3-10 cm - 100-200 NIS

Repairing a broken chain - NIS 100

Bracket replacement - NIS 150

size change

The size of a purchased piece of jewelry can be corrected within one month of its delivery.

Rings:

A size can be adjusted up to 2 sizes up or down - at no additional cost. If the size has to be corrected by more than 2 sizes, it may be possible to do this but it will lead to a certain distortion in the jewelry or weakening it relative to its initial state.

Necklaces / bracelets:

Can be reduced within one month of the delivery of the jewelry, without additional cost. If you want to extend the chain - the above will be done for an additional fee. There are pieces of jewelry that cannot be reduced or increased in size. For such items, it will not be possible to change the size after ordering the jewelry. We recommend that you stick to the size guide when purchasing and/or confirm with us the possibility of correcting the size after the purchase, for the specific jewelry you have chosen.

Stones:

The desired stones, their quality, weight, color and cleanliness are listed in detail for each product on the website. These descriptions are an aspiration (and are not guaranteed) given that these are natural stones, which are chosen for each individual order personally.

SMS/MMS Mobile Message Marketing Program Terms and Conditions

(hereinafter, “We,” “Us,” “Our”) is offering a mobile messaging program (the “Program”), which you agree to use and participate in, subject to these Mobile Messaging Terms and Conditions (the “Agreement”). We may modify or cancel the Program or any of its features without notice. This Agreement is limited to the Program and is not intended to modify other Terms and Conditions or Privacy Policy that may govern the relationship between you and Us in other contexts. We may also modify this Agreement at any time and your continued use of the Program following the effective date of any such changes shall constitute your acceptance of such changes.

The Program allows Users to receive SMS/MMS mobile messages by opting into the Program, such as through online or application-based subscription forms. Your consent to receive automated marketing text messages is not required as a condition of purchasing any goods or services. Regardless of the opt-in method you used to join the Program, you agree that this Agreement applies to your participation in the Program. If you have opted in, the Program provides updates, alerts, information, promotions, specials, and other marketing offers (e.g., product discounts) from via text messages through your wireless provider to the mobile number you provided. SMS/MMS mobile messages may be sent using an automated telephone dialing system or other technology. Message frequency varies. You are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message and data rates may apply.

If you do not wish to continue participating in the Program or no longer agree to this Agreement, you agree to reply STOP to any mobile message from Us in order to opt-out of the Program. You may receive an additional mobile message confirming your decision to opt-out. You understand and agree that the preceding options are the only reasonable methods of opting out. You also understand and agree that any other method of opting out, including, but not limited to, texting words other than those set forth above or verbally requesting one of our employees to remove you from our list, is not a reasonable means of opting out.

For any questions please text "HELP" to the number you received the messages from. You can also contact us for more information. If you wish to opt-out please follow the procedures above.

We may change any telephone number we use to operate the Program at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Program are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. You agree to maintain accurate, complete, and up-to-date information with us related to your receipt of messages, including, without limitation, notifying us immediately if you change your mobile number.

You agree to indemnify, defend, and hold us harmless from any third-party claims, liability, damages, or costs arising from your use of the Program or from you providing us with a phone number that is not your own. If at any time you intend to stop using the mobile telephone number that has been used to subscribe to the Program, including canceling your service plan or selling or transferring the phone number to another party, you agree that you will complete the Opt-Out process set forth above prior to ending your use of the mobile telephone number. You understand and agree that your agreement to do so is a required part of these terms and conditions. You further agree that, if you change your telephone number without notifying Us of such change, you agree that you will be responsible for all costs (including attorneys’ fees) and liabilities incurred by Us, or any party that assists in the delivery of the SMS/MMS mobile messages, as a result of claims brought by individual(s) who are later assigned that mobile telephone number. This duty and agreement shall survive any cancellation or termination of your agreement to participate in any of our Programs.

You agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Program, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

You may not use or engage with the Platform if you are under thirteen (13) years of age. If you use or engage with the Platform and are between the ages of thirteen (13) and eighteen (18) years of age, you must have your parent’s or legal guardian’s permission to do so. By using or engaging with the Platform, you acknowledge and agree that you are not under the age of thirteen (13) years, are between the ages of thirteen (13) and eighteen (18), and have your parent’s or legal guardian’s permission to use or engage with the Platform, or are of adult age in your jurisdiction. By using or engaging with the Platform, you also acknowledge and agree that you are permitted by your jurisdiction’s Applicable Law to use and/or engage with the Platform.